Careers
In Australia and New Zealand we employ over 250 full time employees and have head offices in Brisbane and Auckland. Our regional offices in Australia include locations of Cairns, Townsville, Logan, Gold Coast, Sydney, Wollongong, Canberra and Melbourne. Our regional offices in New Zealand include Wellington, Dunedin and Queenstown.
Universal Communications Group is a growing organisation and we comprise of dynamic people who embrace technology and change. We take great pride in our professionalism and commitment to our team and customers. Our employees enjoy ongoing training and development, innovative resources, rewards and recognition, social events and career advancement.
At Universal Communications Group all levels of the organisation consult to make the workplace more enjoyable, safe, productive and able to meet our client’s evolving needs. Our team is the reason why we have been recognised as one of Australia’s fastest growing companies for 2014, 2015 and 2016 in the BRW’s Fast 50 Awards and in Australia’s national Smart50 Company awards.
Consider a career with our company which is recognised as a market leader by Australia and New Zealand’s largest telecommunications infrastructure owners.
Employment Opportunities
Universal Communications Group provides design and construction services to the telecommunications industry and ultimately its customers. We have many exciting employment opportunities throughout Australia and New Zealand.
Our business development team foster strong and long lasting relationships with our blue chip telecommunications clients. The team markets Universal Communications Group as a highly capable design and construction delivery partner and tenders for new work.
Managerial and employee positions are part of the team.
Click here to lodge an expression of interest.
Our Completions and Handover teams are responsible for ensuring all documentation requirements are met at the completion of each construction site which then allows us to apply for payment. Australia and New Zealand’s national geospatial telecommunications records must also be updated.
Managerial and employee positions are part of the team.
Click here to lodge an expression of interest.
Our Commercial team is responsible for managing the contractual relationships with our clients and ensuring that prompt financial claims are made on behalf of Universal Communications Group. The team is also responsible for managing the commercial arrangements with our Delivery Partners (subcontractors). Quality assurance is performed to ensure each job site has an accurate claim and payment allocation for our Delivery Partners.
Managerial and employee positions are part of the team.
Click here to lodge an expression of interest.
Universal Communications Group’s business model comprises of subcontracting the construction work to our valued Delivery Partners (subcontractor companies). Once our Service Management Centre issues a ticket of work inclusive design, it is up to our Construction Management and Field Supervisors to monitor the progress of construction. Our Construction team provide technical advice to our Delivery Partners so they can complete their civil and/or cabling work to high quality and in a timely, safe and environmentally conscious manner. The Field Supervisors induct and train new Delivery Partners and ensure the subcontractor workforce understands and adheres to our safe systems of work. Field Supervisors also visit owners of our construction sites to provide them information or solve their problems.
Managerial and employee positions are part of the team.
Click here to lodge an expression of interest.
Universal Communications Group has a team of in-house Designers based in Brisbane, Sydney, Auckland and Wellington who are capable of designing solutions for job sites that require the installation of broadband services. The team can provide solutions for the multi technology mix that has been adopted by our clients and provides designs for various residential and commercial settings such as broad acre residential developments, multilevel residential buildings, shopping centres, hospitals and universities. The team members use cutting edge drafting software to draw designs over geospatial maps which calculates the entire cost of the construction both labour and materials.
Managerial and employee positions are part of the team.
Our Finance team provides group accounting and reporting, management accounting, financial accounting, financial controls, company secretarial, accounts payable and payroll functions.
Managerial and employee positions are part of the team.
Click here to lodge an expression of interest.
Universal Communications Group places the health and safety of its employees, subcontractor workforce and members of the public and welfare of the environment as its number one priority. Our Work Health & Safety System is certified to AS/NZS 4801 and also accredited by the Office of the Federal Safety Commissioner (Australia). We have a dedicated team of Health, Safety, Environment & Quality Advisors who ensure our safe systems of work are understood and adhered to by all employees and the Delivery Partner workforce. Induction of new workers, site inspections, audits of Delivery Partners qualifications and tools of trade and verification of competency are routine and important parts of the function. The team provides support to the external auditors of the health, safety, environment and quality aspects of the business.
Managerial and employee positions are part of the team.
Click here to lodge an expression of interest.
Our Heritage, Environment & Cultural Identification and Land Access team form part of the Service Management Centre and the team undertakes all required research to ensure that relevant heritage, environmental and indigenous considerations are fully discovered and taken into account during design and construction. Searching through various government or government agency websites to identify the special circumstances that may apply to the construction site is a key part of the process. The team also obtains ‘dial before you dig’ plans and liaises with appropriate authorities to obtain approval to work in or adjacent traffic corridors.
Managerial and employee positions are part of the team.
Click here to lodge an expression of interest.
The Human Resources team provides support to employees and Delivery Partners of Universal Communications Group. The provision of recruitment services, employee relations, industrial relations, training and development, employment contracts and remuneration, rewards and recognition and on boarding of Delivery Partners falls within the sphere of the team.
Managerial and employee positions are part of the team.
Click here to lodge an expression of interest.
Our Project Managers manage our large construction sites such as the provision of broadband services throughout shopping centres, universities, hospitals and broad acre residential and high rise residential green field sites. Project Managers have an advanced understanding of design and construction and a background in either. The projects must be well planned and extensive consultation undertaken so normal activity at the sites suffers minimal interruption, relations with site owner positive, public safety uncompromised and Delivery Partner resources coordinated.
Managerial and employee positions are part of the team.
Click here to lodge an expression of interest.
Our Project Schedulers assign delivery partner surveyors or construction crews to our tickets of work, meticulously managing the schedule so our delivery partners have a reliable flow of work, ultimately resulting in the appropriately skilled crews delivering a quality job on time in order to satisfy the building owner and tenants.
Managerial and employee positions are part of the team.
Click here to lodge an expression of interest.
Our Software Development team are responsible for the development and evolution of our bespoke work management software named siteTRAX. Our software is used to manage the design and construction jobs from the moment our clients allocate each ticket of work to us right through to recording the job as completed and ready to claim. The software interfaces with our client’s software and is used extensively by employees and Delivery Partners, including Applications which allow workers to update site status in real time. The team uses scrum methodology to ensure its activity is closely aligned with the business’ needs.
Managerial and employee positions are part of the team.
Click here to lodge an expression of interest.
Our Telecommunications Technology team are subject matter experts who due to their combination of tertiary qualifications in telecommunications engineering and industry experience can solve design and construction solutions for our clients. Our experts engage with our clients and come up with innovations that allow the client to build quality long term infrastructure in a cost effective manner.
Managerial and employee positions are part of the team.
Click here to lodge an expression of interest.
Delivery Partners (Subcontracting)
Universal Communications Group relies on Delivery Partners to provide scoping services and construction services (civil works, cabling and splicing) in order to build broadband services throughout Australia and New Zealand. Currently our Delivery Partners have approximately 1,000 persons working on our job sites throughout both countries when combined.
Our contractual relationships with our Delivery Partners are designed to create a relationship where both Universal Communications Group and its Delivery Partner shall both be successful.
Why be a Delivery Partner of UCG?
• Long term work on the build of the national broadband network in Australia and ultrafast broadband network in New Zealand;
• Software which allows you to complete your administration at the work site, alleviating office work of an evening at home;
• Schedule of rate payments so you know what your income shall be before the work site commences;
• Prompt payment from UCG to its Delivery Partners;
• Training and development provided through the industry, UCG and its clients.
To work for UCG your business or the Delivery Partner who you work for must have appropriate tools of trade, relevant tickets and licences, workers compensation or accident protection insurance for all workers and public liability insurance. All workers must be deemed competent by their employer before the tasks are performed on UCG work sites.
Delivery Partner Opportunities include:
Attend building sites pre-construction phase to verify the site including the identification of existing assets and determine an approximate solution for the cable pathway and take measurements.
Click here to lodge an expression of interest to become a Surveyor Delivery Partner or to work for a Delivery Partner. You may also request to receive a Fact Sheet which outlines the type of equipment and qualifications our Surveyors and their companies require.
Haul fibre from the street network into the multi dwelling units and single dwelling units.
Click here to lodge an expression of interest to become a Cable Installer Delivery Partner or to work for a Delivery Partner. You may also request to receive a Fact Sheet which outlines the type of equipment and qualifications our Cable Installers and their companies require.
Perform the digging, trenching, tunnelling, duct laying and reinstatement that is often required before and after cable is installed from the street network to the building receiving the telecommunications services.
Click here to lodge an expression of interest to become a Civil Operator Delivery Partner or to work for a Delivery Partner. You may also request to receive a Fact Sheet which outlines the type of equipment and qualifications our Civil Operators and their companies require.
Provide the internal connection to end users who require a broadband service to their residential or commercial property. Customer service is paramount in this part of the construction process.
Click here to lodge an expression of interest to become a Provisioner Delivery Partner or to work for a Delivery Partner. You may also request to receive a Fact Sheet which outlines the type of equipment and qualifications our Provisioners and their companies require.
Connect (splice) optical fibres for the cabling network to be extended and test the serviceability of new networks installed.
Click here to lodge an expression of interest to become a Splicer/Tester Delivery Partner or to work for a Delivery Partner. You may also request to receive a Fact Sheet which outlines the type of equipment and qualifications our Splicer/Testers and their companies require.
Set up traffic management operations to ensure pedestrians, vehicle traffic, our workers and members of the public all remain safe in the proximity of our work sites.
Click here to lodge an expression of interest to become a Traffic Management Delivery Partner or to work for a Delivery Partner. You may also request to receive a Fact Sheet which outlines the type of equipment and qualifications our Traffic Management Operators and their companies require.
