Services-Original

Universal Communications Group are experienced in the provision of specialist telecommunications infrastructure deployment services including:

FTTx and HFC (coax) Network Design and Construction
Network infrastructure cabling – optic fibre and copper based installation (including street networks and premises lead-ins), testing and commissioning
Specialist MDU telecommunications solutions
Provision of SDU connection services

We specialise in managing and delivering large scale programs of work over extended periods of time in many locations.

SCOPING AND DESIGN

UCG has comprehensive experience in the design of a variety of cable networks, including fibre, copper and HFC systems. We offer all activities from scoping in the street to designing cable pathways, signal strength and equipment placement within buildings. We do this using bespoke tools and systems that allow real-time data capture whilst ensuring compliance with quality and health, safety and environmental requirements.

These tools such as our siteTRAX^© work management system use sophisticated survey field devices to ensure designs are accurate, feasible and are able to be completed rapidly. Using the latest wireless and cloud computing technology, field data is captured on site and made available through the cloud to our design teams who are then able to produce a fit-for-purpose solution in the required format, for example CAD or a specialist client requirement.

UCG is particularly expert in dealing with both residential and commercial multi-dwelling units, such as apartment buildings, shopping centres and other commercial premises. We fully understand the issues faced by building managers and body corporate representatives when dealing with issues on their tenants’ behalf.

Cabling and Construction

UCG can turn-key all cabling and construction requirements including:

Civil works for in the street and for access to a building
In-building cabling, termination and testing
Equipment installing including power supplies
The provision of “As-built” drawings and updating of client inventory or record keeping systems

We are expert in optical fibre, copper and HFC cable systems, as well as the installing of network active network components such as terminal devices, amplifiers, switches and DSL equipment. Our work management systems capture all job completion data real-time so we can then undertake a 100% desk-top quality audit of all work orders.

UCG also offers end-user service provisioning – fitting off to the wall-plate and activating services as required. We do this in both single and multi-dwelling premises such as homes, apartments, shopping centres and commercial or industrial premises.

QA & HSE Compliance

UCG’s Quality, and Health, Safety and Environment Management systems are recognised and certified as compliant to standards:

WHS Management System Certified to AS/NZS 4801
Environmental Management System Accredited to AS/NZS ISO 14001
Quality Management System Accredited to AS/NZS ISO 9001

Our Safety Management System is also accredited by the Office of the Federal Safety Commissioner, and we are compliant with the Australian Building Code (2113).

Key Relationships

UCG understands the intricacies involved in the successful delivery of ongoing and complex telecommunications projects. We understand the importance of stakeholder management and project governance and strive to establish good working relationships at all levels with our clients, and their end-users. We have many years of experience, for example, working with bodies corporate, telecommunications infrastructure providers and telecommunications carriers to ensure smooth delivery by providing clear communications with all stakeholders during all phases of a project.

Technical Resources

UCG provides the requisite technical resource know-how to manage our clients’ work on a daily basis.
Under our delivery model we have strong arrangements in place with our key delivery partners and service fulfilment specialists across our areas of operation. These resources are spread over key metropolitan and regional areas. Central to UCG’s success is its relationship with its contractors. This relationship has been established over many years through one-on-one training, good communication, sharing information on safe work practices and industry changes, and fair and prompt commercial terms.